Effective Date: 154 September 2025

At Payne Prime, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Account Information: Login credentials if you create an account with us.
  • Order Information: Products purchased, order history, and delivery details.
  • Technical Information: IP address, browser type, device details, and cookies to improve your browsing experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases, deliveries, and support requests
  • Send promotions, special offers, or newsletters (if you opt-in).
  • Improve our website, services, and customer experience
  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted third parties only for the following purposes:

  • Payment processing (secure third-party providers)
  • Shipping and delivery services
  • Website hosting, analytics, and IT support
  • Legal compliance when required by law

Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and handled securely.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Opt out of marketing communications at any time
  • Request deletion of your account and personal data (subject to legal obligations)

Children’s Privacy

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Our website is not directed toward individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: info@payneprime.co.za

📞 Phone: +27 69 117 0832